Data Recovery Case Studies

Technical Case Study: Successful Data Recovery from NetApp E2800A SAN by WeRecoverData

Overview Location: Vancouver, British Columbia Client: Small Business Media Category: SAN (Storage Area Network) Media Type: Server/RAID/SAN/NAS, Virtual Drive/VM Device Make: NetApp Device Model: E2800A Device Capacity: 70 TB Lost Data Size: 1 GB Problem Description: Data Loss due to accidental formatting caused by a cyber attack Client Attempted Remedies: None Data Recovered: 35.4 TB [...]

Technical Case Study: Successful Data Recovery from DELL XtremIO X2 SAN by WeRecoverData

Overview Location: Martinsville, Virginia Client: Small Business Media Category: SAN (Storage Area Network) Media Type: Server/RAID/SAN/NAS, Virtual Drive/VM Device Make: DELL Device Model: XtremIO X2 Device Capacity: 90 TB Lost Data Size: 217 GB Problem Description: Data Loss due to Virtual Machine Failure/Issue Client Attempted Remedies: Contacted VMware for assistance Data Recovered: 217 GB Introduction [...]

Technical Case Study: WeRecoverData Successfully Recovers 42 GB of Critical Business Data from Hacked HP Nimble CS3000 SAN

Overview Location: Germany Client: Small Business Media Category: Server/RAID/SAN/NAS · Virtual Drive/VM Media Type: SAN (Storage Area Network) Device Make: HP Device Model: Nimble CS3000 Device Capacity: 60 TB Lost Data Size: 42 GB Problem Description: Hackers deleted the volumes Data Recovered: 42 GB Introduction: A small business based in Germany faced a critical data [...]

The Toronto Miracle: A Million File Recovery Marathon

Introduction: In the bustling city of Toronto, when a significant data system faced the monumental challenge of massive file deletion, swift and strategic actions were imperative. This is the story of a complex 12-day recovery marathon that encapsulates tenacity, innovation, and the relentless spirit of WeRecoverData's team. Background: Our client, a major enterprise in Toronto, [...]

Data Recovery of a Western Digital External Drive

From Boot Failure to Business Continuity – The Redemption of 13.75 GB

Introduction A pivotal government agency in Hillsboro, Oregon, confronted an alarming scenario when their Western Digital 80 GB desktop drive failed to boot, rendering crucial databases inaccessible. Background Serving in the nerve center of Hillsboro's government, the agency functions through various essential databases like SQL, QuickBooks, EDB, DAT, Oracle, PST, etc. Their plight [...]

Successful Data Recovery of Critical Legal Data from a Floppy Disk

Introduction A government agency based in Portland, Oregon, encountered a dire situation when their IBM 3M floppy disk, containing vital data for a legal matter, failed to be recognized by their computer system. Background The agency, a significant arm of the Portland local government, deals with various sensitive issues and operates on both [...]

Data Retrieval from a Failed Media Device for a Government Entity

Introduction: A government entity based in Austin, Texas found itself with a significant hurdle when its 4.7 GB removable media device failed to play crucial CD data. With operations hanging in the balance and previous efforts proving futile, they approached WeRecoverData for an expert resolution. Background: The client, a pivotal government entity, operates [...]

A person holding a CD ROM with a lot of floppy disks in the background

Reviving Enterprise Legacy: Data Recovery of an Unreadable CD

Introduction A California-based commerce company faced potential operational setbacks when an enterprise CD crucial to its daily functions became unreadable. Entrusting WeRecoverData with the task, the company sought to recover lost documents, spreadsheets, and multimedia files essential to its business continuity. Background The client is an enterprise situated in California's bustling commerce sector. [...]

How WeRecoverData Saved TBRC’s Crucial Information

Introduction: In an era where data drives decisions, losing it can be disastrous. For TBRC, a non-profit organization, a power outage spelled potential doom as they grappled with significant data loss on their Dell server. This is the tale of how WeRecoverData came to their rescue, restoring their data and daily operations. Background: [...]

Data Recovery from Seagate BlackArmor Server

Rebuilding San Francisco University’s Lost Legacy

Introduction: Every institution relies on its vast reservoir of digital data. For San Francisco University, an unexpected file erasure from their storage device—a Dell SAN consisting of 32 Seagate ST3300655SS Hard Drives—threatened to create a significant void in their academic archives. This narrative delves into the intricate process through which WeRecoverData retraced and reconstructed the [...]

RAID Recovery – Vidipax

In the middle of changing an office domain, the main file server at Vidipax went down, evidently a physically damaged RAID. Workers at Vidipax then discovered that the tape backup had not been functioning properly; about 5 months of work was gone. One of the things the server drive array had contained was a huge database for their biggest client, the Coca-Cola Company, and it was almost time to deliver to them. If the data could not be recovered, Vidipax would almost certainly go out of business.
(The Coca-Cola Company) , and it was almost time to deliver it to them. If the data was lost, Vidipax would almost certainly go out of business.

Vidipax called us, we worked on it and recovered all the lost data.

” All our data is fully restored, and we’re back to normal. Thanks so much for saving our business!”

Simon Hinkler
VidiPax
NYC

RAID Recovery – TBRC

The project manager of TBRC brought us hard drives from a Dell server after a power outage.

A Linux operation system was originally installed on that server with an EXT2 file system on a RAID array.

Our engineers examined the array and determined that there was a physical corruption, most likely caused by the power outage.

After the customer approved the price quoted, we started the recovery and successfully recovered 100% of the RAID data.

Jeff Wallman
TBRC
www.tbrc.org

For reference call us to get the contact information.

Snap Server – Adaptec

An Adaptec snap server being used as a NAS (Network Attached data Storage) unit for one ofForbes.com’s departments was sent to us after the one of the drives failed.

The server consisted of 4 drives of 250GB each. After getting notice that one of the drives failed Forbe’s IT department called Adaptec-Snap Server Tech Support for help. Adaptec said they would ship a replacement drive overnight. Forbe’s IT department received the replacement drive, and replaced it with the failed one; during the process of rebuilding the RAID 5. Unfortunately, a second hard drive failed.

Forbe’s IT department talked to Adaptec Tech Support but they couldn’t help them get the data back. Eventually they concluded that the data was lost. Forbes contacted us and we advised them to only bring the drives. As this was a high priority case, Forbes asked to have the recovery expedited.

After a quick evaluation that took about 2 hours, we determined that a recovery was possible. It was decided to move forward and complete the recovery.

After the completion of the recovery, Forbes received a file list of the recovered data. After receiving approval from Forbes that we had successfully recovered their critical data, we began the data prep process.

Forbes.com has since registered as a corporate partner of ours to get a better response in case of another future data loss situation.

Allan Lee
Forbes.com