Submit a Case

[vc_row][vc_column][vc_btn title="SUBMIT A CASE ONLINE" style="3d" color="inverse" size="lg" align="center" i_align="right" i_icon_fontawesome="" css="" add_icon="true" link="url:https%3A%2F%2Fsecure.werecoverdata.com%2Fcustomersignup.aspx|||"][vc_column_text]Our web portal allows you to submit your case and track it's progress.If you spoke to one of our reps and was provided with a reference number, please use the following to login:[/vc_column_text][/vc_column][/vc_row][vc_row content_placement="middle"][vc_column][vc_column_text css=""]

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css=""]Otherwise, please Submit a Case - Online and Ship or bring your media with the case number generated to one of our locations.After a case is submitted, you will have an option to print a prepaid FedEx label and schedule a pickup within the US and Canada.Please avoid sending us the entire computer. We only accept the media/drive/device that contains the data. If you need help taking the media/drive out of a machine, please feel free to stop by in one of our central labs or request assistance from a local technician.

Media Packing Instructions

For emergency recovery service, call us now![/vc_column_text][/vc_column][/vc_row]